At Altera Science, we operate under strict quality control protocols to ensure the integrity and safety of every product we ship. Due to the sensitive nature of our research materials, we’re unable to accept returns once an order leaves our facility.

That said, your complete satisfaction is incredibly important to us.

While we are a peptide manufacturer, we’re equally committed to long-term relationships with our customers. If something about your order isn’t 100% right — whether it’s missing, damaged, incorrect, or simply not what you expected — please don’t hesitate to contact us at help@alterascience.com.

Our team will respond promptly and do everything we can to make it right.